Shipping policy
At Holistic Hoochie, every order is prepared with intention and care. Please allow time for your botanical rituals to be thoughtfully prepared, packaged, and made ready for their journey to you.
Processing Time
Orders are typically processed within 2–4 business days.
Processing time is separate from shipping transit time. During launches, restocks, holidays, or periods of high order volume, processing may take slightly longer. If a significant delay occurs, we’ll communicate updates as soon as possible.
Shipping Rates
Standard Shipping — $8
Estimated transit time: 3–5 business days after processing.
Free Standard Shipping — Orders $75+
Available on qualifying U.S. orders.
Express Shipping — $15
Estimated transit time: 1–2 business days after processing.
Selecting Express Shipping speeds up the carrier’s transit time but does not change our standard order processing time.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation with tracking information using the contact information provided at checkout.
Please allow time for the carrier to update tracking after your shipping label has been created.
Please Check Your Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address provided at checkout.
Lost, Stolen or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is handled by the carrier.
If your tracking information shows a delay or your package appears to be missing, please contact the carrier first using your tracking number. If you need additional assistance afterward, please contact Holistic Hoochie and we’ll do our best to help you determine the appropriate next steps.
Holistic Hoochie is not responsible for packages marked as delivered by the carrier that are subsequently lost or stolen.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible after delivery and include your order number along with clear photographs of the damaged product and packaging.
We’ll review the situation and work with you toward an appropriate resolution.
A Gentle Reminder
Shipping estimates are provided by the carrier and are not guaranteed. Weather, holidays, carrier disruptions, and other circumstances outside of our control may occasionally cause delays.
We appreciate your patience while your order makes its way home to you.
Holistic Hoochie
Come Home to Yourself.